bk99bd Terms and Conditions

bk99bd (hereinafter "Platform", "we" or "us") provides an online entertainment betting and casino service for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between bk99bd and you — that is, every individual who uses the service.

By visiting our website, opening an account, making a deposit, or playing any game, you acknowledge that you have fully read, understood, and accepted these terms. If you do not agree with these terms, please refrain from using the platform.

bk99bd reserves the right to change these terms at any time. If changes are made, the updated version will be published on this page. Continued use of the platform after any changes will be considered acceptance of the revised terms.

Age Requirement and Personal Eligibility

To open an account and use the service on bk99bd, you must be at least 21 years of age or older. This platform is operated exclusively for those aged 21 and above. Minors are strictly prohibited from opening an account or using the service.

• Each user may open only one account. Opening multiple accounts will be considered a violation of the terms.
• All information provided at the time of account registration must be complete, truthful, and up to date.
• You must operate your own account in your own name — operating an account on behalf of a third party or using a third party to operate your account is prohibited.
• Registering with a fake identity, false information, or someone else's identity is strictly prohibited.

Account Verification (KYC)

bk99bd may request verification of your identity at any time. A national identity card (NID), passport, or other relevant documents may need to be submitted for verification. The platform reserves the right to suspend withdrawals until verification is complete.

If false information or fraudulent documents are submitted, the account will be closed immediately and the associated balance may be forfeited.

Deposit Rules

The following rules apply to deposits on bk99bd:

• Minimum deposit amount: ৳500 (the same for all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• Deposits must be made only from a payment account registered in your own name.
• Depositing using a third-party payment method is prohibited. Such transactions will be cancelled.
• The deposit amount will be credited to the account after it has been successfully processed.

Withdrawal Rules

The following conditions must be met for withdrawals:

• Minimum withdrawal amount: ৳1,000.
• Typical withdrawal processing time: within 5 to 30 minutes.
• Withdrawals can only be made to the payment account used for the deposit or to an account that has been verified through KYC.
• Withdrawals may be restricted if the wagering requirements of an active bonus have not been met.
• In cases of fraud or suspicious activity, withdrawal requests may be suspended and investigated.

Welcome Bonus

bk99bd offers new members a 100% first-deposit bonus of up to ৳15,000. For example: if you deposit ৳1,000 you will receive a ৳1,000 bonus and your total balance will be ৳2,000; if you deposit ৳32,000 you will receive the maximum ৳15,000 bonus and your total balance will be ৳47,000.

• Welcome bonus wagering requirement: 20x (you must wager 20 times the bonus amount).
• The bonus applies only once at the time of the first deposit.
• Withdrawals are not permitted until the wagering requirements have been met.
• Multiple members from the same device, IP address, or household cannot claim the same bonus.

General Bonus Terms

• All bonus offers must be used within their time limit, otherwise they will expire and be cancelled.
• bk99bd reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse, "bonus hunting", or deliberate system gaming is proven, the associated bonus and earnings will be forfeited.
• Funds earned from one promotion cannot be combined with another promotion at the same time, unless explicitly permitted.

General Game Rules

All games available on bk99bd — cricket betting, slots, live casino, fishing games, and card games — are operated under specific rules.

• Each game has its own rules, which can be viewed in the game interface.
• Results displayed incorrectly due to a technical error are not valid; in such cases the bet will be cancelled or corrected.
• If a bet remains incomplete due to a network or server outage, it will be settled according to the last effective result or applicable policy.
• Any winnings obtained from known bugs, faulty configurations, or abnormal circumstances will not be considered valid.

Prohibited Activities

The following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Fraud, hacking, phishing, or any form of deceptive activity.
• Playing games or placing bets using automated bots, scripts, or software.
• Using multiple accounts or other people's accounts to take advantage of bonuses.
• Attempting unauthorized access to any system, server, or network of the platform.
• Harassment, threats, or disrespectful behavior toward other users.
• Using the platform for money laundering or any other illegal financial activities.

Bet Settlement Rules

All sports betting including cricket, football, and kabaddi is settled under the following rules:

• Match results are determined based on the final result announced by the official governing body (ICC, BPL authority, FIFA, etc.).
• If a match is abandoned or declared void, the associated bets will be cancelled and the original stake will be returned.
• During live betting, bets may not be accepted if a connection issue occurs.
• Specific betting rules for IPL, T20 World Cup, BPL, and other tournaments are displayed separately on the platform.

Odds Change and Bet Cancellation Policy

• If odds change after a bet has been accepted, the original accepted odds will remain applicable.
• bk99bd reserves the right to cancel bets placed on clearly erroneous odds (obviously abnormal or faulty).
• Bets on events linked to match fixing or sporting scandals may be cancelled.

VIP Levels and Benefits

The bk99bd VIP program has three levels: Bronze, Silver, and Gold.

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.7% weekly cashback.
• Gold: up to 1.0% weekly cashback.

You can advance to a higher level through regular play. The specific benefits and conditions for each level will be published separately on the platform.

VIP Benefit Conditions

• Cashback is calculated on a weekly basis and paid within a specified time period.
• bk99bd reserves the right to change VIP benefits, rates, or conditions at any time.
• VIP status may be revoked in the event of a terms violation.
• Applicable wagering requirements may need to be met before VIP cashback or rewards can be withdrawn as cash.

Our Commitment

bk99bd gives the highest priority to healthy and responsible gaming. We want your use of our platform to always be enjoyable and safe.

• Upon request, we will assist users in setting deposit limits on their account.
• Through the Self-Exclusion feature, you can temporarily close your account for a specified period.
• If signs of problem gambling are observed, please contact our support team.

For more details on responsible gaming, please visit our Responsible Gaming page.

Use of Personal Information

bk99bd collects, stores, and processes users' personal information — solely for the purposes of providing services, verifying identity, managing financial transactions, and fulfilling legal obligations.

• Your information will never be sold to third parties.
• SSL encryption is used for data transmission.
• Information may be provided to authorities when required by law.

For details on our data protection policy, please visit the Privacy Policy page.

Account Security

• It is your responsibility to keep your password and login information confidential.
• If you suspect unauthorized access to your account, notify our support team immediately.
• You are responsible for all activities conducted on your account.
• Use a strong password and change it regularly.

Limitation of Liability

bk99bd is not liable for the following:

• Losses caused by internet connection problems, power outages, or third-party service failures.
• Losses arising from your own password or login information falling into someone else's hands.
• Outcomes of illegal, unauthorized, or fraudulent activities.
• Any financial loss resulting from the imposition of limits or restrictions on an account.

Dispute Resolution Process

Any disputes or complaints will be resolved through the following steps:

• First, contact us directly through our 24/7 live chat support.
• If the matter is not resolved via live chat, send a detailed complaint by email to: [email protected]
• After receiving the complaint, we will investigate and respond within the designated time period.
• bk99bd's final decision applies in all disputes.

Account Closure by bk99bd

bk99bd reserves the right to suspend or permanently close any account without notice in the following circumstances:

• Violation of any clause of these Terms and Conditions.
• Evidence of fraud, deception, or suspicious financial activity.
• Registration or KYC process using false information.
• Use by minors or management of an account on their behalf.
• A single person operating multiple accounts.

Account Closure by User

You may request to close your account at any time through our support team. Please withdraw any valid balance before closing the account. Any active bonuses or unfulfilled wagering requirements will be cancelled.

Entire Agreement

These Terms and Conditions, our Privacy Policy, and our Responsible Gaming Policy together form the entire agreement between bk99bd and you. Any prior oral or written discussions are superseded by this agreement.

Severability

If any clause of these Terms and Conditions is declared invalid or unenforceable by a court or authority, only that clause will be void and the remaining terms will remain fully in effect.

Contact

For any questions or complaints regarding these Terms and Conditions, please contact us:

• 24/7 Live Chat Support: Direct support in Bengali is available.
• Email: [email protected]

For more information, visit our FAQ page or our About Us page.